Instant answers, and
a real team behind them.
Every WorkspaceCMS dashboard has Sage built in. Ask it anything about your site, your plan or how to do something, for free. When it cannot solve it, Sage writes the request up and our team takes over.
Three steps, and you never repeat yourself.
Ask Sage, free
Open Sage from any page of your dashboard. It already knows your account: your plan, your add-ons and where your website build stands. Ask how to do something and it walks you through the real steps, with a link to the right page. Help answers are free on every plan and never use your AI credits.
Not solved? Sage writes it up
When Sage cannot fix it, or you would rather talk to a person, it drafts the request for our team from your conversation. You read it and send it with one click, so you never have to explain the problem twice.
A real person takes it from there
Our team makes the change, fixes the bug or answers the question, and replies in My Requests. Website updates are made for you in 4 business days on Essentials, 2 on Growth, 1 on Premium.
Already a client? Log in to get help.
Sign in with the email address on your account. We send you a sign-in link, or use Google or your password. Every request you send from the dashboard is tied to your site.
One form for everything, inside your dashboard.
Submit Request is on every page of your dashboard. Pick what you need, describe it, add a screenshot if it helps, and choose whether we may use your AI credits for it. Sage can fill it in for you.
Edit request
Change words, images, hours, team members or a blog post. Your plan covers it.
Bug
Something looks wrong or does not work. Add a screenshot and we fix it.
Estimate
New pages, new sections or design changes. We send a scope and a price before any work starts.
Domain
Connect the domain you own, or get help buying one.
Question
Anything about your account, your plan or your bill.
Find the right video in seconds.
Getting started guides, a video for every dashboard tool, and tours of each plan. Pick a category or search. The same videos are in Help inside your dashboard.
Getting started
One minute each, on the real screens: from your first login to your own domain.
Getting started
Your first login, your setup steps and the design questionnaire.
Read the transcript
Welcome to WorkspaceCMS. In one minute, here's how to get started. Sign in with your email and password. Or press Email me a sign-in link. You can also sign in with Google. Your setup page shows four steps. Step one is your design questionnaire. It takes about 20 to 30 minutes. We can't build your site without it, so do it first. Step two is your account. Add your team and set up billing. Then our team, along with AI, builds your site. A human designer reviews everything. We send you a preview with one round of revisions included. Your preview arrives by email and shows up here too. Once you're live, your dashboard has a setup checklist. Connect your domain, set your Google listing, and invite your team. And whenever you want a change, just ask. We make the updates for you. Questions? Log into your dashboard and press Help.
Tour your dashboard
Where everything lives: the sidebar, Create, Search, and Help with Sage.
Read the transcript
Here's a quick tour of your WorkspaceCMS dashboard. Your dashboard is home base. The setup checklist shows what's left to do, like connecting your domain. Everything lives in the left sidebar. Your starred shortcuts sit at the top. Below them, it's grouped. Content holds your pages, blog, and media. Site holds your theme and profile. Further down, the control panel shows your posts, pages, plan, and domains at a glance. Press View Site any time to see your live website. The Create button starts a new blog post, a new page, or a new form, or invites a teammate. Lost? Press Search or Command K and type what you need. Need something from us? My Requests tracks every change you've asked for. We make the updates for you. And Help at the top right opens Sage's Guide to the page you're on. Still stuck? Press Talk to Sage. Sage knows your account and answers right away. Questions? Log into your dashboard and press Help.
Edit a page on your site
Edit the sections you can and publish them. Ask us for the title, address or layout.
Read the transcript
Want to change something on your website? Here's how in one minute. Open Pages in the sidebar. Find the page and press Edit. Many pages let you edit sections yourself. Under Page body, every section of the page is listed, like the top banner, your services, or your reviews. Open a section and change the words or the pictures. The preview beside it shows your real site. Your changes save as you go, but they aren't live yet. When you're happy, press Publish changes and visitors see the new version. Some things are handled by our team, like a page's title, its web address, or its layout. For those, press Submit Request, describe the change, and we take care of it. You can also set how the page shows up on Google under Search engine listing. Questions? Log into your dashboard and press Help.
Write and publish a blog post
Start a post, let AI draft it, set the SEO fields, then publish or schedule.
Read the transcript
Here's how to write and publish a blog post in WorkspaceCMS. Open Blog in the sidebar, then press New Post. Pick a starting structure, like a how-to guide or a listicle, or skip it and start blank. Want AI to write the first draft? Pick a length and describe your topic. Each length shows its credit cost. Press Generate Article or skip and write it yourself. Your draft opens in the editor. Read it through and change anything you like. Next, press Post Settings. Set your meta title and description so Google shows the right words. Stuck? Press Fix next to any field, and AI suggests one. Finally, open the Publish tab. Press Publish to go live now, or press Schedule for later, and it goes live at the time you pick. Questions? Log into your dashboard and press Help.
Ask us for a change
Send a request from any page, or ask Sage. We make the update for you.
Read the transcript
With WorkspaceCMS, you don't have to do website updates yourself. We do them for you. Here's how to ask. On any page, press Submit Request. It's at the bottom right. Pick what you need. An edit, a bug, an estimate, a domain, or a question. Describe it in your own words. Add a screenshot or a file if it helps. If the job needs AI, like writing or images, you choose. We can ask you first, go ahead, or skip AI. Press Submit. That's it. Our team takes it from there. Asking from a page, we already know which page you mean. Track everything in My Requests. We'll let you know there when the status changes. Prefer email? Send it to your support address. Your email becomes a tracked request. Just have a quick question? Ask Sage. Press Help and Support with Sage, or the owl beside Submit Request. Sage knows your account, answers right away, and help chats are free. Questions? Log into your dashboard and press Help.
Your leads and form submissions
Every inquiry from your site, in one place.
Read the transcript
Every time someone fills in a form on your site, it lands in WorkspaceCMS. Here's where to find it. Open Leads in the sidebar. New ones show a red number so you never miss one. Filter by date, source, or what needs your attention. Click a lead to see who it is, how to reach them, and how they found you. Read their message, then mark whether it was a real inquiry. Press Yes or No. You can add a note for your team too. The Form Submissions tab shows every submission from every form on your site. Mark them read, archive them, or mark spam. Press Export to download them. Under Forms, you can see each form, its fields, and where submission emails go. Want a form changed? Just ask us and we'll set it up for you. Questions? Log into your dashboard and press Help.
Upgrade your plan
Compare plans and switch from Billing.
Read the transcript
Ready for more pages, more users, or more AI credits? Here's how to upgrade your WorkspaceCMS plan. Press your initials at the top right, then Billing. The top of the page shows the plan you're on today. Below that, you can see how many AI credits you've used so far this cycle. Scroll down to Switch Plans. Every plan is shown side by side. Compare pages, users, AI credits, and how fast we answer you. Higher plans add more. Premium includes the AI chat widget. Ultra adds a monthly working session with our team. First, read the billing terms and tick the box to agree. Then press Switch on the plan you want. Payments are processed by Stripe. Not sure which plan fits? Press Send us a question right below the plans. Questions? Log into your dashboard and press Help.
How AI credits work
What credits pay for, where to see what you have used, and what happens if you run out.
Read the transcript
Here's how AI credits work in WorkspaceCMS in one minute. Credits power the AI tools in your dashboard, writing blog posts, filling in SEO titles and descriptions, adding image alt text, creating social posts, and answering visitors in your website chat. That's the work that helps your site get found on Google and in AI search without you writing it all yourself. Every plan includes a monthly allowance, and higher plans include more. Each AI button shows its cost before you press it, so a small fix takes a couple of credits, and a full blog post takes more. To see what you've used, open Billing, then the Usage tab. The meter shows your credits for this cycle, and the breakdown shows which tools use them. We'll let you know when you reach 80%. If you run out, you can turn on Overage for that month at 10 cents a credit, or upgrade your plan for a bigger allowance. Credits reset on your billing date each month. Questions? Log into your dashboard and press Help.
Connect your domain
Put your site on your own web address, step by step.
Read the transcript
Want your site on your own web address? Here's how to connect your domain. Open Domains in the sidebar. No domain yet? Press Buy a Domain. Privacy protection is included. Already own one? Press Connect a Domain. A short wizard walks you through every step. First, it checks that your site is live and ready. Next, type your domain. Just the address. No https. We connect both versions, with and without www, so visitors reach you either way. Then, pick where you bought your domain, like GoDaddy, Namecheap, or Cloudflare. The wizard shows the exact records to copy, with step-by-step directions for your provider. Paste them in at your provider. We check automatically, then add a free SSL padlock. It usually takes under an hour. Stuck? Send us a request and we'll help you finish it. Questions? Log into your dashboard and press Help.
A short video for every tool in your dashboard
What each tool does and how to set it up. Inside your dashboard, the same video is on the tool’s own page. Some tools depend on your plan or an add-on.
Leads and follow-up
Leads
Everyone who reached out, in one list: forms, chats, calls and booking requests.
Read the transcript
Hi, I'm Caelan. Leads is one list, newest first, of everyone who reached out to you: form submissions, chats, phone calls and booking requests. Each tool you use adds its leads here automatically. Filter by source or date, or download them as a spreadsheet. Start with the leads that need attention, the ones nobody has looked at yet. Open a lead and answer, was this a real inquiry, so your numbers stay honest. That's it. Every lead, in one place.
Forms
Build the contact and signup forms on your site. Every submission lands in your inbox.
Read the transcript
Hi, I'm Caelan. Forms is where you build the contact, lead and signup forms on your website. To create one, describe the form you want and AI drafts it for you, or start from a blank form. Then copy the code from the form's Embed tab onto your site. Every submission lands in your inbox and in your Leads list, so nothing slips through. That's it. Every enquiry, captured.
AI Chat
A chat box on your site that answers visitors from a knowledge base you control.
Read the transcript
Hi, I'm Caelan. AI Chat puts a chat box on your website that answers visitors for you, using a knowledge base you control. First, turn on the chat box and fill in what it knows, or generate it straight from your website. Next, give it a name, an avatar and your colours. Then put it on your site. If we host your website, it's already there; for any other site, copy the code from the Installation tab. When a visitor asks for a person, handoff phrases pass the chat to your team. Every conversation and every lead it brings in shows up on this page, and you can reply yourself at any time. That's it. Your website, answering questions around the clock.
Call Tracking
A phone number per marketing channel, so you can see which one made your phone ring.
Read the transcript
Hi, I'm Caelan. Call Tracking shows you which of your marketing makes the phone ring. Each source gets its own phone number, and every call forwards straight to your real business number. First, set the number calls should forward to. Next, add a tracking number for each source, for example one for Google, one for Facebook and one for your flyers. Then add the short snippet to your website, so each visitor sees the right number. Every call is recorded with the caller's location, the time and the source. Within a few minutes it's transcribed, and AI marks whether it was a real lead. That's it. Now you know exactly where your calls come from.
Appointments
Let visitors book a time on your site, then confirm and track every booking.
Read the transcript
Hi, I'm Caelan. Appointments lets customers book a time with you right from your website. First, run the guided setup to turn on online booking and set the hours people can book. If you like, connect your Google, Outlook, iCloud or Calendly calendar, so confirmed visits show up there too. Next, add the kinds of appointment people can book. Then choose who gets an email when a booking comes in. Each request arrives here and in your inbox, and you can confirm or reschedule it in a click. That's it. Bookings, without the back and forth.
Signal
Find people asking online for what you sell, with a fit score and a reason on every lead.
Read the transcript
Right now someone near you is asking online for exactly what you sell. Can you recommend a plumber this week? Posts like that sit on Reddit, Facebook groups, LinkedIn and YouTube and most businesses never see them. Signal finds them for you. You answer three quick questions. Who your customer is, where you work and what to skip. Signal turns your answers into search strategies for each site. Then it reads public posts when you press Run Now or on a schedule you set. Every lead comes with an AI fit score and one line on why it fits. Reply, save it for later or send it straight to your CRM. You stay in control of cost. You see the price before a scan runs, you set a monthly cap and a scan that fails is never charged. Setup takes about five minutes. Open Signal and start finding leads.
Agents
AI helpers that follow up with leads, callers and reviews, and ask you first by default.
Read the transcript
Hi, I'm Caelan. Agents are AI helpers that follow up with your leads for you. Start with Lead Follow-up, which writes a personal reply to anyone who fills in a form on your website. Choose who the emails come from, add a booking link if you like, and decide whether you approve each one first. By default, drafts wait in Waiting for you, and nothing reaches a customer until you tap Send. You see the price up front and set a monthly cap, and every email and every credit is listed in Activity. That's it. Faster follow-ups, without the typing.
Email and marketing
Social Automation
Instagram posts, carousels and Reels made from your website and scheduled for you.
Read the transcript
Hi, I'm Caelan. Social Automation keeps your Instagram busy without you writing a single post. It reads your website, your blog and your reviews, then writes and designs posts, carousels and short Motion Reels in your brand colours. Setup takes about five minutes. First, connect Instagram, plus Facebook or LinkedIn if you want posts there too. Next, pick your goal, so every post works toward what matters to your business. Check your brand: your logo, photos and voice, so the posts sound like you. Choose the look: branded graphics, your own website photos, AI photos, or a mix. Then set your schedule: how often posts go out, and whether you approve each one first. Turn it on, and your posts appear in a calendar and a review queue, where you can approve, edit or skip any of them. That's it. Your social media, handled.
Newsletters
Write, preview and send an email newsletter from your own sending domain.
Read the transcript
Hi, I'm Caelan. Newsletters lets you email your customers straight from your dashboard. First, follow the setup steps on the Newsletters page. Then add your subscribers, by importing a list or with the signup form on your website. To send one, open the composer, write your issue and pick a design. After it goes out, the report shows how it did. That's it. Staying in touch with your customers, made simple.
Business Email
Professional email on your own domain, like you@yourbusiness.com.
Read the transcript
Hi, I'm Caelan. Business Email gives you professional email on your own domain, like you at your business dot com. First, choose how many mailboxes you need and check out. Next, copy the DNS records shown here into your domain registrar; mail usually starts arriving within an hour. Then create a mailbox for each person, with an address and a password, plus forwarding if you need it. You can add mailboxes and reset passwords here any time. That's it. Email that looks as professional as your business.
Getting found
Blog Automation
Articles planned, written in your brand voice and published on your schedule.
Read the transcript
Hi, I'm Caelan. Blog Automation keeps your blog fresh without you writing a word. It plans articles from your website and from blogs in your industry, writes them in your brand voice, and publishes them on the schedule you set. Setup takes a few minutes. First, set your Brand Voice, so every article sounds like your business. Next, add a few blogs in your industry to watch; their topics feed your own ideas. Then generate your ninety-day content calendar from the Overview tab. Finally, choose how many articles go out each week, the time they publish and how long they are. Finished articles wait in To review, and nothing publishes until you approve it. That's it. Your blog, handled.
Found in AI
See what ChatGPT, Claude, Perplexity, Gemini and Google AI Overviews say about your business, then close the gaps.
Read the transcript
Your customers aren't just searching Google anymore. They're asking ChatGPT, Gemini, and Perplexity who to call. And when AI names your competitor instead of you, nobody tells you. Meet Found in AI, not just another AI tracker. Every scan asks 5 AI tools the real questions your customers ask, written for your trade and your city. ChatGPT, Claude, Perplexity, Gemini, and Google AI overviews. Then we do what most trackers skip, the gap analysis. Every question where AI named a competitor and not you, ranked by what it costs you. But a report alone doesn't move you forward. So for every gap, we write the article that answers it in your voice with an FAQ that AI tools can quote. We publish it in one click on WorkspaceCMS, WordPress, Shopify, or BigCommerce after your approval if you want it. On any other site, you get the finished article ready to go. Not sure what to fix first? Ask Sage, your AI analyst in plain words, and get a straight answer. Every report gives you a score, a grade, and what changed since your last scan, so you can watch the wins add up. Other tools tell you if AI names you. Found in AI helps you close the gap. And it's built by 1Digital Agency, in business since 2012, with real experts behind it when you want more. And every plan also tracks your Google rankings with Found in SEO. So you see your AI answers and your Google positions side by side in one account.
Found in SEO
Where your website ranks on Google for the searches you track, next to your AI answers.
Read the transcript
AI answers are only half the picture. People still search Google, and where you rank there decides who finds you. Found in SEO is included with every Found in AI plan. We track where your site ranks for the Google searches that matter to your business, twice a month by default, and you can check any time. We flag the searches where you sit on page two, close enough to win, and turn them into suggested pages and articles. Those suggestions land in the same queue as your AI gaps, so one plan covers Google and AI answers. See your rankings, your gaps, and what to write next, all in one place. Found in SEO by Found in AI.
SEO
Titles and descriptions, page overrides, redirects and a site health check.
Read the transcript
Hi, I'm Caelan. SEO controls how Google sees your website. First, set your default title and description, the ones Google shows when a page has none of its own. Next, run the site health check; it scans your site for problems, and many fixes take one click. Then give your most important pages their own titles and descriptions. If a page moves, add a redirect so visitors and Google follow it to the new address. Changes go live within about a minute. That's it. Your site, ready to be found.
Google Reviews
Bring in your Google reviews and choose which ones show on your site.
Read the transcript
Hi, I'm Caelan. Google Reviews puts your best Google reviews on your website. First, connect your Google Business Profile, and your reviews come into your dashboard. Next, choose which reviews you want to show. Then add a reviews section to any page of your site; it stays up to date as new reviews come in. You also get a link you can send customers to ask for a review. That's it. Your happiest customers, doing the selling for you.
Analytics
Your Google Analytics traffic and Search Console searches, inside your dashboard.
Read the transcript
Hi, I'm Caelan. Analytics shows your Google Analytics traffic and your Google Search Console searches right here in your dashboard. First, connect your Google account; it's read-only, and you can disconnect at any time. Then pick your Google Analytics property and your Search Console site. You'll see your traffic, the searches people use to find you, your top pages and your conversions, and you can export any of it to a spreadsheet. That's it. Your numbers, in one place.
Your website
Pages
Build your site's pages. New pages are styled to match your site automatically.
Read the transcript
Hi, I'm Caelan. Pages is where you build your website's pages: Home, About, Contact and anything else you need. To add one, press New page and follow four quick steps, from a name and a layout to a first draft. Write it yourself, or let AI draft it for you to edit. New pages are styled to match your site automatically. Drafts stay private, and published pages go live within about a minute. That's it. A new page, in minutes.
Showcase
Photo galleries, portfolio projects, before-and-afters and case studies.
Read the transcript
Hi, I'm Caelan. Showcase is where you show off your work. There are four kinds: photo galleries, portfolio projects, before-and-after photos and case studies. Pick the one that fits, create a group or an entry, and add your photos and details. Drafts stay hidden until you publish, and published changes appear on your site within about a minute. To put it on your website, generate a ready-made page from a free template, or copy the embed code onto any page. That's it. Your best work, front and center.
Locations
Add each location with its address, hours and photos. Each one gets its own page.
Read the transcript
Hi, I'm Caelan. Locations gives each of your business locations its own page, with its address, hours and photos, so customers can find the one closest to them. First, create a group, then add each location to it. Fill in the address, opening hours and a few photos. Drafts stay hidden until you publish. Then generate a locations page from a free template, or copy the embed code onto any page of your site. That's it. Every location, easy to find.
Domains
Point a domain you own at your site, step by step.
Read the transcript
Hi, I'm Caelan. Domains is where your web addresses live: the free one your site comes with, domains you connect and domains you buy. To use a domain you already own, press Connect a domain. Enter it, pick your registrar to get its exact steps, and copy the DNS records shown. The page re-checks every thirty seconds and sets up HTTPS for you automatically. Don't have a domain yet? You can buy one here. That's it. Your site, on your own address.
Media
Every image on your site in one library: upload, import, or create one with AI, and add alt text.
Read the transcript
Hi, I'm Caelan. Media is where every image on your website lives. Press Add images to upload your own photos, or describe a picture and let AI create it. Import photos copies the pictures already on your website into your library, or brings them in from Google Drive, Dropbox or your computer. Search by file name, alt text, or the prompt you used, and filter by uploads, imported, or AI generated. Open any image's menu to edit its details. Add alt text, so screen readers and search engines know what the picture shows, or copy its link to use anywhere. That's it. All your photos, in one place.
Staff Bios
Put your team on your site, with a photo, a bio and, if you want, a profile page for each person.
Read the transcript
Hi, I'm Caelan. Staff Bios puts your team on your website. Press Add team member, then add their name, job title, photo and a short bio. Stuck on the bio? Press AI Write Bio for a draft, and review it before you apply it. Choose how each person appears: with a full profile page of their own, for example attorneys or doctors, or listed without a page, for support staff. Add credentials, education, licences and awards, and move people up or down to set the order. To hide someone without deleting them, switch off Active. That's it. Your team, introduced.
Sage
Your AI assistant that knows your account: how-to help, answers from your own numbers, and small fixes you approve.
Read the transcript
Hi, I'm Caelan. Sage is your AI assistant, and it already knows your account. Open Sage from the owl at the bottom right, from Ask Sage at the top, or from Sage in the sidebar. The Help tab is free. Ask how to do anything in your dashboard, and Sage answers right away. If Sage can't solve it, it writes up a request for our team, so you never explain it twice. The Your data tab answers from your own numbers: your traffic, Google searches, reviews, leads and SEO. It uses your AI credits. Sage can also suggest small fixes to your wording, images and page titles, and nothing changes until you approve it. Past chats keeps every conversation. That's it. Just ask Sage.
Know what your plan covers
Short tours of each plan, so you know what you can ask us for.
Every plan, side by side
What each plan includes, so you know what to ask us for.
The Essentials plan
Your site, hosting and the updates we make for you.
The Growth plan
More pages, online booking, reviews and faster changes.
The Premium plan
The full build, one included integration and our fastest turnaround.
Step-by-step guides.
Support questions,
answered.
Is support included in my plan?
Yes, on every plan. Sage's Help tab is free, and our team handles your website updates, bug fixes and questions as part of your plan. Bigger work, like new pages, new sections or a design change, is quoted before we start.
Is Sage a person?
No. Sage is the AI agent built into your WorkspaceCMS dashboard. It answers right away, and when it cannot solve something it hands the request to our team, who are real people.
Does asking Sage for help use my AI credits?
No. Help answers never use AI credits, on any plan. Sage has a second tab, Your data, that answers questions about your traffic, reviews and leads. That one uses AI credits and comes with Growth, Premium and Ultra.
Can everyone on my team use it?
Yes. Every person with access to your WorkspaceCMS dashboard can ask Sage for help, including people with view-only access.
Where do I see my requests?
In My Requests in your dashboard. Every request, its status and our replies live there.
I can't get into my account. What do I do?
On the sign-in page, enter the email address on your account and we send you a fresh sign-in link. If that address is no longer yours, use the chat on this site or the contact page and we will help you back in.
I am not a client yet. Who do I talk to?
Use the chat on this site, or book a call with our team on the contact page. We are happy to walk you through the dashboard before you sign up.
We build your site for free.
Then we stay to help.
Sign up online and we build your site for you. Sage and our team are there from day one.
Have a question first? talk to us